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Overview

Visitor suppression helps you keep low-value or unwanted traffic out of your workflows. Use suppression rules to avoid consuming credits or triggering automations for:
  • Internal traffic
  • Known customers
  • Competitors
  • Industries you do not want to target

Supported rule types

  • Email
  • Company domain
  • Industry

When to use suppression

Use suppression when:
  • Your own team visits the site frequently
  • Existing customers should not trigger outbound workflows
  • Competitor traffic adds noise
  • Certain industries are not relevant for your sales motion

Best practices

  • Add internal domains early
  • Review the rule list regularly
  • Keep the list focused on traffic you truly want to exclude
  • Remember that suppression affects both credits and downstream automations