> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leadpipe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Common issues when tracking, routing, or reviewing visitor data

## Common issues

<AccordionGroup>
  <Accordion title="No visitors are showing up">
    Check that your pixel is installed on the correct domain, is verified, and is not paused.
  </Accordion>

  <Accordion title="The pixel is unverified">
    Confirm the pixel was installed on the site you configured and that the domain matches the intended setup.
  </Accordion>

  <Accordion title="The data looks noisy">
    Review exclusions, visitor suppression rules, and whether you are mixing multiple sites into one pixel.
  </Accordion>

  <Accordion title="A webhook is inactive">
    Check recent deliveries, success rate, endpoint availability, and whether the webhook was auto-disabled after failures.
  </Accordion>

  <Accordion title="An integration is not useful yet">
    Start with a narrower segment or saved view so only high-signal visitors reach the destination.
  </Accordion>

  <Accordion title="The API key stopped working">
    Confirm the current key is active and has not been regenerated. If it was rotated, update every script and downstream system that uses it.
  </Accordion>
</AccordionGroup>

## Before escalating

* Confirm the correct pixel is active
* Confirm the right domain is being tracked
* Review filters and segments
* Check suppression rules
* Verify webhook or integration status